[rt-users] RT 3.8 - Append last user reply to helpdesk answer

Filipe José Silva Clemente filipe at sapia.uminho.pt
Fri Oct 3 13:12:13 EDT 2008


Hi,
 
How can i append automaticaly the last user email message, to the helpdesk answer to the user.
 
TIA,
 
Filipe
Portugal
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