[rt-users] Corrupted Attachments

[Gabriel Cadieux]

isn't the an upgrade process to change some stuff related to the DB schema
in order to accomodate the new installation/codebase when upgrading to 3.8?

-gabe

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Matt
Simerson
Sent: Friday, October 03, 2008 12:40 PM
To: RT-Users at lists.bestpractical.com
Subject: Re: [rt-users] Corrupted Attachments



I can confirm this issue as we're seeing the same here.

We have two RT installs, both pointed at the same central database.  
The old version of RT (3.4.2) works properly. If I route the email  
messages to the new RT 3.8.1 server, then we end up with corrupted  
attachments.

I have checked my MTA, http, and MySQL settings, making sure I wasn't  
limiting attachment sizes. All have 10M limits. For now, I routed mail  
back to the old RT install.

Matt

On Oct 3, 2008, at 7:36 AM, Muralidhar wrote:

> After upgrading to 3.8.1 we are not able view any attachments. Only
> thing we can see in the attachment is blank. Can any on help me on  
> this.
>
> RT version: 3.8.1
> perl: 5.8.5
> OS: Redhat Enterprise Linux 4WS
>
>
> Regards
> Murali
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