[rt-users] Corrupted Attachments

[Matt Simerson]

On Oct 3, 2008, at 10:40 AM, Matt Simerson wrote:

>
> I can confirm this issue as we're seeing the same here.
>
> We have two RT installs, both pointed at the same central database.  
> The old version of RT (3.4.2) works properly. If I route the email  
> messages to the new RT 3.8.1 server, then we end up with corrupted  
> attachments.
>
> I have checked my MTA, http, and MySQL settings, making sure I  
> wasn't limiting attachment sizes. All have 10M limits. For now, I  
> routed mail back to the old RT install.
>
> Matt

I forgot to include:

[matt at rt ~]$ uname -a
Linux rt.spry.com 2.6.18-ovz028stab039.1-smp #1 SMP Tue Jul 24  
12:12:48 MSD 2007 i686 i686 i386 GNU/Linux
[matt at rt ~]$ cat /etc/redhat-release
CentOS release 5.2 (Final)

[matt at rt ~]$ perl -V | head -n4
Summary of my perl5 (revision 5 version 8 subversion 8) configuration:
   Platform:
     osname=linux, osvers=2.6.18-53.1.14.el5pae, archname=i386-linux- 
thread-multi
     uname='linux builder16.centos.org 2.6.18-53.1.14.el5pae #1 smp  
wed mar 5 12:07:47 est 2008 i686 athlon i386 gnulinux '

Using the latest version of all CPAN modules as of 9/27/08.

Matt


> On Oct 3, 2008, at 7:36 AM, Muralidhar wrote:
>
>> After upgrading to 3.8.1 we are not able view any attachments. Only
>> thing we can see in the attachment is blank. Can any on help me on  
>> this.
>>
>> RT version: 3.8.1
>> perl: 5.8.5
>> OS: Redhat Enterprise Linux 4WS
>>
>>
>> Regards
>> Murali
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>