[rt-users] can't quickly create ticket

[Eli Altman]

It sounds like you have some *required* Ticket custom fields that aren't available to fill in via the Quick Ticket Creation.  If those fields weren't set as required, it would work fine.  Otherwise, you'll need to mod the QuickCreate Element with the appropriate input field.  It will require some HTML knowledge.

Elias


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Marco Avvisano
Sent: Monday, October 06, 2008 2:26 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] can't quickly create ticket

I use 3.8.1, when i try to create quickly ticket, also from root, i get this
error message:

can't quickly create ticket in queue DBA because some cfs need to be set,
please go to normal ticket creation page to do that.

any suggestions,

Marco

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