[rt-users] Can't locate object method "new" via package "RTx::AssetTracker::Assets"

Stefan Maier maier at idowa.de
Wed Oct 8 09:26:20 EDT 2008


Hi,

we're having some sporadic system errors on RT/AssetTracker. Every once 
in a while when browsing assets we get (typed from a screenshot so it 
might contain spelling errors, source is unmodified though):

error:      Can't locate object method "new" via package 
"RTx::AssetTracker::Assets" at 
/opt/rt3/local/html/AssetTracker/Search/Results.html line 91
context:    ...
            87: </div>
            88: <%INIT>
            89: my($title, $assetcount);
            90: $session{'i'}++;
            91: $session{'assets'} = 
RTx::AssetTracker::Assets->new($session{'CurrentUser'});
            92: $session{'assets'}->FromSQL($Query) if ($Query);
            93: $session{'assets'}->OrderBy(FIELD => $OrderBy, ORDER => 
$Order);
            94:
            95:
            ...
code stack: /opt/rt3/local/html/AssetTracker/Search/Results.html:91
            /opt/rt3/share/html/autohandler:291


This only happens on one machine, running Windows XP and Firefox3.

Thanks in advance,

-- 
Mit freundlichen Grüßen

Stefan Maier

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