[rt-users] Trouble upgrading to 3.8.1

[Kenneth Crocker]

Stephen,


	Very funny HA! No, it's not the "F" word. I didn't want to give out any 
company-specific directory names so I wouldn't get in trouble. This is 
an Upgrade from 3.6.4. on a Unix/Solaris machine and the DB is Oracle 10g.
	I DID read the "README" and "README.Oracle" files and some of it made 
sense, some of it was Greek.
	I guess I was just surprised that an install package would tell me I 
needed a later version of something I thought was already in the 
package. I don't understand why it would say it or even how the install 
package could be missing things that the 'testdeps' would find. In other 
words, my question is also, "Why isn't the latest of everything included 
in the install package"? But I think I understand now that the install 
package doesn't contain all the software. It contains the ability to 
"check" for the software and the 'fixdeps' will oad what is needed. That 
helps the understanding a bit.
	Any clues as to why the "C" compiler is needed? Thanks.


Kenn
LBNL

On 10/9/2008 6:01 AM, Stephen Turner wrote:
> On Wed, 08 Oct 2008 17:46:36 -0400, Kenneth Crocker <KFCrocker at lbl.gov> 
> wrote:
> 
>>
>>     where '****' is really something I can't print.
> 
> It's not the 'F' word is it? ;)
> 
> As Phillip mentioned you need to install or have a gcc or cc compiler in 
> your path when you do the install. What OS are you using? Most Unix & 
> Linux flavors come with a compiler. Is this a new machine or are you 
> installing on a machine that RT has been installed on before?
> 
>>
>>     I went ahead and tried to run make testdeps and I got these results:
>>
>> /tools/bin/perl ./sbin/rt-test-dependencies --verbose --with-SQLite
>> --with-fastcgi
> 
> RT has a lot of dependencies on various Perl modules found on CPAN. The 
> 'make fixdeps' step of the install will download and install them for 
> you. You might have to do that multiple times until 'make testdeps' 
> shows that there's nothing missing. You don;t need to supply any 
> additional args to 'make testdeps' and 'make fixdeps'.
> 
> Reading through the 'README' and 'README.Oracle' docs that come with the 
> software should help you figure all this out.
> 
> Steve
>