[rt-users] Modify the Create a ticket screen

Kenneth Crocker KFCrocker at lbl.gov
Fri Oct 10 16:42:52 EDT 2008


To all,


	I am trying to remove the "Describe the Issue" display on the screen 
where a ticket is created. I went to /****/share/html/Ticket and looked 
around to see what I could recognise. I found where everything up to the 
"subject" is set up, but after that, it looks like it goes straight to 
Custom Fields. Can anyone give me some direction on how to remove the 
"Describe the Issue" line AND box from the Create a ticket screen? Thank 
you in advance.


Kenn
LBNL




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