[rt-users] cannot attach files to tickets via web interface

[andys]

andys writes: 


> But now strangely the attachements arent sent to the ticket requester :S 
> although you can see the attachement (and download it) via the web 
> interface by looking at the call history. Is this the expected 
> functionality? :S 

Ok I fixed this also now :P  One of my collegues had updated the 
correspondance template and hadn't included "RT-Attach-Message: yes"
All working now! 

thanks, Andy.