[rt-users] Template to include name of person who performed last action

[Gene LeDuc]

Put curly braces around the perl stuff:

Updated by: {$self->TransactionObj->CreatorObj->RealName}


At 12:58 PM 10/17/2008, Helmuth Ramirez wrote:
>Thanks Gene,
>Although I'm clearing doing something wrong.  I am putting the following
>in my template:
>
>Updated by: $self->TransactionObj->CreatorObj->RealName
>
>But the name doesn't show up, just the line I put in the template :(
>
>Thanks
>
>-----Original Message-----
>From: Gene LeDuc [mailto:gleduc at mail.sdsu.edu]
>Sent: Friday, October 17, 2008 2:06 PM
>To: Helmuth Ramirez
>Cc: rt-users at lists.bestpractical.com
>Subject: Re: [rt-users] Template to include name of person who performed
>last action
>
>You probably want the creator of the transaction:
>$self->TransactionObj->CreatorObj->RealName
>
>At 10:59 AM 10/17/2008, Helmuth Ramirez wrote:
> >Content-class: urn:content-classes:message
> >Content-Type: multipart/alternative;
> >         boundary="----_=_NextPart_001_01C93082.0B746043"
> >
> >I've searched around for this, but I'm not sure I am searching the
>right
> >keywords.  Here is what we would like to do:
> >
> >We have a scrip that runs when someone changes a custom field to a
> >particular value.  That triggers an e-mail to be sent based on a
> >template.  I figured out how to include the value of the custom field,
>but
> >what is the format to include the name of the person who performed the
> >action to change this value?  Does that make sense?  Essentially, I
>would
> >like to be able to pull the name that shows up in the audit logs
>"JoeSmith
> >- comments added", "JoeSmith - Status changed...", etc.
> >
> >Thanks everyone!
> >Helmuth
>
>
>--
>Gene LeDuc, GSEC
>Security Analyst
>San Diego State University


-- 
Gene LeDuc, GSEC
Security Analyst
San Diego State University