[rt-users] Safe to modify ScripActions table in database

[Kenneth Crocker]

Gordon,


	Probably not, as this table merely contains a POSSIBLE action and the 
code executed. The scrip table points to a certain record on the 
"Action" table when a scrip is created. However, I really do not 
understand why on earth would you do that rather than let RT do it (and 
any other possible functions) for you when you create your 
"user-defined" code in a scrip. It seems alot like inventing the wheel 
all over again when there are numerous ones that can be used. Your 
choice, I just do not see the advantage against possible risk.


Kenn
LBNL

On 10/20/2008 6:55 PM, gordon at cryologic.com wrote:
> I have manually added a row to the ScripActions table of the database.
> Is this a bad thing to do in terms of future upgrades?
> Is there a better way to make the changes?
> 
> thanks
> Gordon
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