[rt-users] Stale data in CachedGroupMembers

[Tim Cutts]

Hi folks,

I've got a problem with my RT 3.4.4 instance (yes, I know, I really am  
planning to upgrade soon).  New tickets entering our main entrypoint  
queue are not emailing the right Queue AdminCc people.  When I started  
poking around in the database to work out why, I discovered that the  
CachedGroupMembers table has incorrect data for the Queue AdminCc  
group role for the queue in question.  Quite apart from wondering how  
it got like that, what's the correct procedure for fixing the data?

If I delete the rows for that particular GroupId from that table, will  
it be updated the next time something in RT needs to know about that  
group?

Thanks,

Tim


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