[rt-users] problem upgrading to 3.8.1: slow when I click on "new search"

[Joy Veronneau]

I solved this problem by checking the privileges on the configuration- 
 >queues->group rights. One group had "everyone" with "own ticket" and  
once I removed that, the search screen loaded as fast as any of the  
other screens.

Joy

On Oct 28, 2008, at 12:47 PM, Ruslan Zakirov wrote:

> Is select box with owners very long?
>
> On Tue, Oct 28, 2008 at 6:18 PM, Joy Veronneau <jv11 at cornell.edu>  
> wrote:
>> Hi,
>>
>> I am upgrading to RT 3.8.1 on an ubuntu vm. Everything seems to be
>> working ok except that when I click on Tickets->New Search, the
>> response time is very slow. Other functions seem lightning fast!
>>
>> I am running mysql-server 5.0.51a-3ubuntu5.1.
>>
>> I am wondering if anyone has any tips as to how I can improve the
>> speed of Tickets->New Search?
>>
>> Thanks so much:)
>>
>> Joy
>> _______________________________________________
>>