[rt-users] E-mail address syntax for RT accounts

Kenneth Marshall ktm at rice.edu
Thu Oct 30 14:49:27 EDT 2008


I do not think this is the case. Do you have another user account
with the same E-mail address? The E-mail address is the primary
key and will give this error when you try to have two accounts with
the same address.

Ken

On Thu, Oct 30, 2008 at 04:43:41PM -0200, Alex Moura wrote:
> Greetings,
> 
> I just like to confirm if there is a limitation in the e-mail address field
> for an RT account, that does not allow it to have the dash character ("-").
> 
> When I tried to change an email address for an existing account, RT v.3.6.5
> returned the error message:
> 
> "User XXXX: Illegal value for EmailAddress"
> 
> Thanks

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