[rt-users] Moving transactions between tickets
Jesse Vincent
jesse at bestpractical.com
Fri Oct 31 13:43:15 EDT 2008
On Fri 31.Oct'08 at 13:40:01 -0400, Lars Kellogg-Stedman wrote:
> > Yeah, it can be that easy as described by Lars, however you loose
> > notifications when you move txns around using this way.
>
> How hard would it be to add a "move to another ticket" option to each
> transaction? Maybe one that's only available on the "History" page,
> rather than in the normal view? Or maybe just a new permission to
> enable it? I know I've seen requests for this sort of thing before,
> but I've never really thought about the implications.
That violates part of RT's central "history is immutable" philosophy. At
a code level, it should be pretty straight forward, but it's unlikely to
ever be accepted in the core.
>
> --
> Lars Kellogg-Stedman <lars at oddbit.com>
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