[rt-users] Searching on status of depedencies?
Todd L Miller
tlmiller at cs.wisc.edu
Mon Sep 8 12:29:48 EDT 2008
I'm using RT to do ticket-tracking for software development. I
would like to use RT to the answer the question "What can I work on now?".
I'd been using a search that checked for existing dependencies, but RT
doesn't appear to distinguish between resovled and unresolved
dependencies. I saw some 'scrips' online that could work around this
using the 'stalled' status, but they were incomplete (a ticket needs to
become stalled if it gains a dependency), and it's not clear that it's a
good idea to run them for everybody else (using the same RT installation
for normal ticket tracking), or if it's possible to restrict them to a
particular queue. I also saw a suggestion about a "custom search module."
I rather suspect this is what I actually want to do -- add
"UnresolvedDependencies" to ticket SQL -- but I can't find documentation
on it anywhere. Do I need to buy the book? Thanks.
- Todd Miller
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