[rt-users] upgrade 3.6.1->3.8.1 Looping login

Helmuth Ramirez HelmuthRamirez at compupay.com
Wed Sep 10 11:44:33 EDT 2008


I'm using ExternalAuth and it doesn't do the looping issue.

The only time I've noticed it loop is when I click on a child/parent
ticket link of a ticket I created using the "New child in" button, it
takes me to the login.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Dmitry
Monakhov
Sent: Wednesday, September 10, 2008 10:35 AM
To: Sean; rt-users at lists.bestpractical.com
Subject: Re: [rt-users] upgrade 3.6.1->3.8.1 Looping login



I have the same problem.
But I suppose because of External LDAP Auth plug-in.

Sean wrote:
> I'm having the same problem with a fresh install of 3.8.1 using MySQL
> 5.0.60.
> 
> On Wed, Aug 20, 2008 at 02:54:31PM -0400, Helmuth Ramirez wrote:
>> Were you coming from MySQL 4.0?
>> I had the same problem until I did the MySQL 4.0 -> 4.1 updates
>>
>> -----Original Message-----
>> From: rt-users-bounces at lists.bestpractical.com
>> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Chip
>> Mefford
>> Sent: Wednesday, August 20, 2008 2:30 PM
>> Cc: RT Users
>> Subject: [rt-users] upgrade 3.6.1->3.8.1 Looping login
>>
>> Upgraded 3.6.1 to 3.8.1, carefully read the docs, followed the
>> instructions (for mysql) and the upgrade went brilliantly. Good
>> job folks. Very nice.
>>
>> Logged into my new shiny RT. And all looks good.
>> however, when running (some) reports, and fiddling
>> about with advanced searches, I'll get returned to
>> a login screen, and I must log in again in order
>> to access the result.
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> 

-- 
Dmitry Monakhov System Administrator
Open Technologies, tel: +7(495)787-7027
e-mail: monakhv at ot.ru, http://www.ot.ru/
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