[rt-users] Disable fulltext search on simple search

[Kenneth Marshall]

It can be pretty frustrating for users to have trouble locating
a ticket easily with searches. I can see disabling full-text
body searching, but not the simple search fields. The best solution
is to use a DB with full-text indexing support. Currently, the wiki
has a patch for Oracle and we will be submiting a similar patch for
use with PostgreSQL 8.3 and later. Then you get your cake and can
eat it too.  :)

Cheers,
Ken

On Thu, Sep 11, 2008 at 05:16:38PM +0200, Hoogstraten, Ton wrote:
> Hi all,
> 
>  
> 
> I have a question regarding de fulltext search option on the simple
> search page. Is it possible to disable this feature there? The idea
> behind this is that I don't want a regular user searching the database
> like that.  Currently if we do a fulltext search the RT server becomes
> noticeable slower. Since the database will only grow the time required
> to do this will increase affecting other users for a longer period of
> time. We try to use the subject field and custom fields to contain
> usefull information to search for more quickly.
> 
>  
> 
> I know you can't disable fulltext search in general, I just want to make
> less obvious for the regular user to use it.
> 
>  
> 
> Regards,
> 
>  
> 
> Ton Hoogstraten
> 

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