[rt-users] RT 3.8.1: "Tickets" interface logs you out

Kenneth Crocker KFCrocker at lbl.gov
Thu Sep 11 14:01:43 EDT 2008


Chris,


	I think I saw something here about setting the DB session table (MySQL) 
to not nulls or some default like that. Check the thread in the users 
list and you'll find it. Hope this helps.

Kenn
LBNL

On 9/11/2008 10:52 AM, Chris Searle wrote:
> On 11. sep.. 2008, at 19.46, Chris Nelson wrote:
> 
>> I may be way off here (I'm a total newbie). But Todd Green wrote  
>> this a couple days ago - might this help?
>>
>>> Just hit and fixed this issue yesterday.  My solution was to was  
>> to add
>>> the following to
>>>  etc/RT_SiteConfig.pm
>>>
>>> Set($WebSessionClass , 'Apache::Session::File');
> 
> I have to say that this worked for me as well. Although I don't know  
> why it fails when writing to the db - my schema matches the 3.8.1  
> schema file.
> 
> 




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