[rt-users] New Plugin: RTx::Tags

[Jesse Vincent]

On Sep 15, 2008, at 9:52 AM, Jerrad Pierce wrote:

> On Mon, Sep 15, 2008 at 09:38, Jesse Vincent  
> <jesse at bestpractical.com> wrote:
>>
>> On Sep 14, 2008, at 4:58 PM, Jerrad Pierce wrote:
>>
>>> Nothing fancy, just my prior patch for custom field searching
>>> (requires manual application),
>>> and some callbacks to provide directions and a tag cloud on
>>> Simple/Search.html
>>
>> Neat! Have you also built out tag setting/browsing from within  
>> tickets?
> Sort of, it just relies upon there being a custom field named Tags.
> Seemed the easiest and most logical thing to do.

That seems reasonable, though you may want to look at how RTIR creates  
"hidden" custom fields so it can do its own rendering ,etc.



>
>> Install Module::Install::RTx from CPAN and then rm -rf inc in your
>> distribution. Module::Install will take care of the rest.
> Will do. Esp. since, at a minimum, I'm going to try to use an overlay
> for Googleish,
> instead of requiring patching. Of course, there's then always the joy
> of becoming
> out of sync with the RT codebase... given the recent threads about
> search customizatiom.
> this might be a good place for callbacks :-P

I might recommend using Hook::LexWrap on the routines in Googleish  
rather than overriding the sub. That will be more "durable"

>
> -- 
> Cambridge Energy Alliance: Save money & the planet
>