[rt-users] HTML template correspondence

Mon Sep 15 10:00:04 EDT 2008

Jesse, was this fixed in 3.8.1?  In 3.8.0, RT was stripping the tags
produced by the new editor.  Perhaps this is a separate issue.

James Moseley

             Jesse Vincent                                                 
             <jesse at bestpracti                                             
             cal.com>                                                   To 
             Sent by:                  "Hoogstraten, Ton"                  
             rt-users-bounces@         <Ton.Hoogstraten at ingram.nl>         
             lists.bestpractic                                          cc 
             al.com                    rt-users at lists.bestpractical.com    
                                                                   Subject 
                                       Re: [rt-users] HTML template        
             09/15/2008 08:51          correspondence                      
             AM                                                            

On Sep 15, 2008, at 9:48 AM, Hoogstraten, Ton wrote:

      Hi,

      I’m receiving requests from users if it is possible to have RT
      correspond in HTML enabled mail messages instead of plain text.  Is
      this possible with RT? The idea is that they eventually would like to
      be able to use the company logo in the mail.

As it happens, yes. RT 3.8 makes this possible :)
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