[rt-users] how to make queue Admin Ccs visible in People section of ticket display?

Dorothea Muecke-Herzberg dorotheamuecke at googlemail.com
Thu Sep 18 06:17:25 EDT 2008


To my answer my own question:

I forgot to pass QueueObj as an argument to EditPeople in the calling
web page ModifyAll.html.

Doro

2008/9/15 Dorothea Muecke-Herzberg <dorotheamuecke at googlemail.com>:
> Hi there,
>
> We noticed that only the Admin Cc (and Cc for that matter) that are
> manually added to a ticket
> are listed in the People section.
> We would like to be able to see the Admin Cc configured for each queue
> in the People section
> of the ticket display and EditPeople.html as well, so that users don't
> add duplicate AdminCcs.
>
> I tried just to copy those two lines from Admin/Queues/People.html
>
> <&|/l&>Administrative Cc</&>:
> <& /Admin/Elements/EditQueueWatchers, QueueObj => $QueueObj, Watchers
> => $QueueObj->AdminCc &>
>
> into EditPeople.html. But after restarting apache it complained about
> QueueObj not being defined.
>
> Can somebody give me a hint how to get this to work?
>
> Thank you
> Doro
>



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