[rt-users] RT 3.8.1 Rich Text Editor is not enabled

Kevin Falcone falcone at bestpractical.com
Fri Sep 19 09:34:07 EDT 2008


On Sep 17, 2008, at 9:59 AM, Daniel Tougas wrote:

> Hi All,
>
> I have installed RT 3.8.1 on a new machine and migrated the database  
> from version 3.4.4. RT works fine except that I can't see the little  
> triangle to view the RichText toolbar when composing a new ticket.
>
> The MessageBoxRichText configuration variable is set to 1, which I  
> think, should enable this feature.
>
> I have upgraded from 3.6 to RT 3.8.0 on another system and the  
> toolbar is accessible.
>
There is a bugfix in the svn repository.  3.8.1 fixed a bunch of bugs  
with IE and the rich text
editor but unfortunately introduced a different one.  This will be  
released as part of 3.8.2.

-kevin



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