[rt-users] RT 3.8.1 instalation problem

Bartosz Cisek bartosz.cisek at pwr.wroc.pl
Tue Sep 23 07:22:10 EDT 2008


Hi,

I have a problem during RT 3.8.1 install.

Database PostgreSQL 8.3.0.
Centos 5.2 x86_64.

Everything is going well until that:

-cut-

[root at server rt]# make initialize-database
/usr/bin/perl sbin/rt-setup-database --action init --dba postgres
In order to create or update your RT database, this script needs to 
connect to your  Pg instance on 172.17.0.16 as postgres
Please specify that user's database password below. If the user has no 
database
password, just press return.

Password:
Working with:
Type:   Pg
Host:   172.17.x.x
Name:   rt3
User:   rt_user
DBA:    postgres
Now creating a Pg database rt3 for RT.
Done.
Now populating database schema.
Done.
Now inserting database ACLs
Done.
Now inserting RT core system objects
[Fri Sep 19 16:06:52 2008] [warning]: Use of uninitialized value in join 
or string at /usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm line 22. 
(/usr/lib/perl5/vendor_perl/5.8.8/RT/User_Vendor.pm:410)
[Fri Sep 19 16:06:52 2008] [info]: RT::User::CanonicalizeUserInfo 
returning Comments: Do not delete or modify this user. It is integral to 
RT internal data structures, Disabled: 0, EmailAddress: , Name: Nobody, 
Privileged: 0, RealName: Nobody in particular 
(/usr/lib/perl5/vendor_perl/5.8.8/RT/User_Vendor.pm:446)
Couldn't finish 'coredata' step.

ERROR: Could not set user info

make: *** [initialize-database] Błąd 255

-cut-

'make testdeps' finished with OK status.  It seems that connection with 
db is established correctly. I googled a lot but found nothing about 
this problem.

Any suggestions where to search next? Thanks.

regards,

Bartek
-- 
Bartosz Cisek <bartosz.cisek [at] pwr.wroc.pl>
tel.: +48 71 320 45 60




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