[rt-users] Single user can't see Search Results

Ryan Stepalavich ryans at ssww.com
Tue Sep 23 15:46:10 EDT 2008


Good afternoon!

We're running RT 3.6.6 over here, and we're having a peculiar issue 
where one user cannot see her custom search results. Default searches 
work fine, but anything she tweaks will show with a # of entries listed 
(accurately), but no tickets actually shown.

All other users can see their tickets just fine (even hers!). We've 
given her godly access privileges to her particular queue. Whatever this 
issue is, it's limited to her.

Thanks for the help in advance!

-- 


Ryan Stepalavich
Linux & Windows Administrator
S&S Worldwide, Inc.
(800) 537-3451 Ext. 2195
http://www.ssww.com




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