[rt-users] Increasing priority over time

[Kenneth Crocker]

Adam,


	The only way I know of is a cron job. RT scrips work via transactions 
for just one or a few tickets, not the entire DataBzase. For that, a job 
needs to run that inspects every ticket, the due date, the days left and 
the current and final priorities. That's not gonna happen in a scrip. I 
seen some comments in here that mention such jobs so I would check out 
the archives and see what you can see. Hope this helps.

Kenn
LBNL

On 9/24/2008 9:49 AM, Adam Smith wrote:
> Can someone point me at some instructions for what needs to run in  
> order to increase priority on jobs in a queue which has a start/end  
> priority set?
> 
> I'd like jobs to creep up in priority in time over on a particular  
> queue, and I'm sure a Cron job of some description needs to run, but I  
> can't find much information on setting this up!
> 
> 
> Thanks
>