[rt-users] RT 3.8.1 Keeps requiring a login after search

[Gabriel Cadieux]

my similar issue was at every click to anything, not just searching,
and was related to storing sessions in the mysql db instead of on
the filesys. a quick disable of the db-stored-sessions option in RT's
config file fixed it (didn't feel like fixing the actual problem, and
the workaround is fine for our environment, so it works for us).

good luck :)

-gabe

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Dave Royer
Sent: Tuesday, September 30, 2008 10:29 AM
To: rt-users at bestpractical.com
Subject: [rt-users] RT 3.8.1 Keeps requiring a login after search


I have recently upgraded from 3.8.0 to 3.8.1.  After the upgrade I am
running into a problem where I am forced back to the login screen after
virtually every click as soon as I to to the Ticket Search form.  I can
use the quick search form, but not the full-fledged search.  

Looking through the rt-devel list it seems like there are at least two
others who are seeing the same thing (reference:
http://www.gossamer-threads.com/lists/rt/devel/78513 )

I am running Ubuntu Server 8.04.  I have tried rolling the install back
to the 3.8.0 files and re-applying the upgrade but I got the same
results.  I have NOT tried restoring the database and re-applying the
upgrade as this is a live system and I cannot loose some of the data.

I am not seeing anything useful in syslog (w/ RT debug logging to
syslog) or in the Apache logs.

Thoughts?  Any help would be appreciated.

Thanks,

Dave

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