[rt-users] Help regarding TimeZone setting in RT 3.8.2

Potla, Ashish Bassaliel c_apotla at qualcomm.com
Wed Apr 1 07:44:28 EDT 2009

I am sorry for the typo!!! 
After setting it to US/Eastern, the dates DO NOT adjust to show the time in the new time zone.

From: rt-users-bounces at lists.bestpractical.com [rt-users-bounces at lists.bestpractical.com] On Behalf Of Potla, Ashish Bassaliel [c_apotla at qualcomm.com]
Sent: Wednesday, April 01, 2009 5:11 PM
To: rt-users at bestpractical.com
Subject: [rt-users] Help regarding TimeZone setting in RT 3.8.2

In the Preferences > About Me page, there is a setting for Timezone.

Initially it was empty. I set it to US/Eastern .

Before setting the value to US/Eastern the dates in the ticket display , say the created date is Mon Jul 02 09:51:37 2007. After setting timezone to US/Eastern, it adjust for the time difference.

Has anyone used this setting and made it work?


PS: In RT_SiteConfig the $Timezone is set to US/Pacific the timezone my server is on.

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