[rt-users] Install RT 1.0.7

Jesse Vincent jesse at bestpractical.com
Thu Apr 2 10:20:16 EDT 2009

On Thu, Apr 02, 2009 at 09:10:16AM +0200, Markus Hummel wrote:
> Hi,
> Many thanks for your fast answer.
> At the moment we are using a RT 1.0.7 installation on an old machine. The OS and the OS configuration are a nightmare.
> Because hardware and RT are very old, our admin decided to move to a new system. The idea: Install a new ticket request system (such as RT or OTRS) on a VMware machine. To keep all the old tickets, we would like to install RT 1 parallel to the new system on the same machine read only.

Why not use the RT upgrade tools to move your RT1 tickets to a newer RT?

> Actually this should not be a great problem. Unfortunately, the Perl module causes problems, however.
> So far everything correct?
> If this should not work so, we would install a second Debian parallel if necessary as suggested. Somebody still sees an alternative to the second machine?
> Best regards,
> Markus Hummel
> -----Ursprüngliche Nachricht-----
> Von: Jesse Vincent [mailto:jesse at bestpractical.com] 
> Gesendet: Mittwoch, 1. April 2009 17:56
> An: Markus Hummel
> Cc: rt-users at lists.bestpractical.com
> Betreff: Re: [rt-users] Install RT 1.0.7
> On Wed  1.Apr'09 at 16:37:23 +0200, Markus Hummel wrote:
> > Hi,
> > 
> > I have a small problem and hope you can help me.
> > I try to install RT 1.0.7 on a current distribution - I know, crazy
> > request ;)
> Perhaps you could tell us what you're actually trying to accomplish by
> installing RT 1.0. 
> In general, I'd recommend finding a debian distribution from around then
> and running it in vmware, if you really need to run RT 1.0.


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