[rt-users] restrict setting status to "resolved"

[Tom Lahti]

Argh, as usual the answer hits me right as I hit 'send'.

>   $TicketObj->_Set(Field => 'Status', Value => 'open', RecordTransaction => 0);

should be

$self->TicketObj->blah blah....

Now, how to get at the "old value" instead of hard-coding "open".


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   Tom Lahti
   BIT Statement LLC

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