[rt-users] rt system time

Kimberly McKinnis kmckinnis at tivo.com
Mon Apr 6 16:30:51 EDT 2009

Great suggestion... but the time zone does exist.

[kmckinnis at sjspdsupport ~]$ ls /usr/share/zoneinfo/US/Pacific

[kmckinnis at sjspdsupport ~]$ ls /usr/share/zoneinfo/US/
Alaska  Aleutian  Arizona  Central  Eastern  East-Indiana  Hawaii  Indiana-Starke  Michigan  Mountain  Pacific  Samoa

However, my system time is set to /America/Los_Angeles. You'd think it'd be the same, but for paranoia's sake, we'll make them match. Changing the RT config to America/Los_Angeles and rebooting doesn't seem to have changed the logging away from UTC.

From: Jo Rhett [mailto:jrhett at netconsonance.com]
Sent: Friday, April 03, 2009 6:34 PM
To: Kimberly McKinnis
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] rt system time

On Apr 3, 2009, at 4:40 PM, Kimberly McKinnis wrote:
Can I force my RT install to use the system time/time zone?
The system time is correct, and /etc/rt/RT_SiteConfig.pm has always been set to Set($Timezone, 'US/Pacific');, but I'm noticing that the rt.log is logging 7 hours ahead (GMT?) Should I care? What's the point of setting the timezone if we're logging in UTC/GMT?

Is US/Pacific a timezone on your system?   For example, I had this same problem until I realized that on FreeBSD I needed to use America/Los_Angeles

ls /usr/share/zoneinfo (or it's equivalent on your system) will show you the accepted names.

Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source and other randomness

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