[rt-users] completely horked my rt database connection

Kimberly McKinnis kmckinnis at tivo.com
Tue Apr 7 15:51:40 EDT 2009

That's exactly what it was. Thank you.

-----Original Message-----
From: Curtis Bruneau [mailto:curtisb at vianet.ca] 
Sent: Tuesday, April 07, 2009 12:49 PM
To: Kimberly McKinnis; rt-users at lists.bestpractical.com
Subject: Re: [rt-users] completely horked my rt database connection

It may have added a line to your my.cnf .. usually in /etc/mysql/my.cnf


You will want to #comment that. There may be other settings but that 
will skip the innodb engine and won't initialize your database.

Kimberly McKinnis wrote:
> Following Jesse's suggestion to run mysqltuner, I didn't pay close 
> enough attention to what I was doing and ran the script as admin, 
> which didn't look at my rt database. I removed innoDB, as per it's 
> recommendation, and now my entire install is horked. I suspect that it 
> re-created my mysql users, which is what's causing the problem, but I 
> can't find where RT configures this so I can reset it. Help!
> ~~
> Kimberly McKinnis
> System Operations Engineer
> Service Provider Division, TiVo Inc
> 408-519-9607
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