[rt-users] ACL for modify links

Kevin Falcone falcone at bestpractical.com
Wed Apr 8 09:06:15 EDT 2009

On Apr 8, 2009, at 2:07 AM, gordon at cryologic.com wrote:

> Using rt-3.6.7
> I would like all users to be able to link tickets in different queues,
> however, in some queues, we require only Owners be able to add  
> Replies.
> Is this impossible without modifying RT?
> It seems ModifyTicket right is required for linking tickets but by
> default this also allows replies.

I think you want to look at the StrictLinkACL setting in your Config


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