[rt-users] passing values on ticket create

[prescott at wcoil.com]

I would like to know if there is a way to pass a custom field value on 
ticket create.
We have a internal billing system and one of the buttons is for a new 
ticket.
I want to pass the customers account number as a custom field value to the 
create screen in RT.
What is the best way to accomplish this...

Thanks.

-- Kelly PRescott