[rt-users] What happens to incoming email if apache/mysql is down?

Jerrad Pierce jpierce at cambridgeenergyalliance.org
Mon Apr 13 17:51:48 EDT 2009

On Mon, Apr 13, 2009 at 17:44, Paul Hirose <pthirose at ucdavis.edu> wrote:
> Incoming email to support at blah, which is routed via procmail to check for spam.  If it passes that, procmail does /opt/rt3/bin/rt-mailgate --queue support --action comment --url http://localhost/
> At that time, if the httpd or the mysqld is down, is the email lost?  I'm guessing it is, as I don't see an obvious return value to pass back to sendmail that says delivery failed and to queue it up to try again.
Depends on your set-up. Generally it will bounce.

If you're running postfix, and this is a concern,
you can turn errors into soft-bounces for later recovery.

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