[rt-users] Trouble with contributed code for RT 3.8.2

[Ed Santora]

Hello,

I've tried to implement CloningQueues, QueueWizard and QuickSpamHandler in 
RT 3.8.2 with no luck. If anyone is successfully using these or other code 
that accomplishes similar functionality in 3.8.2 I would greatly appreciate 
hearing from you.

I'm basically looking for the following:

A simple way to duplicate every aspect of a given queue to a new queue.

A link in a Ticket's toolbar that moves the ticket to the 'spam' and 
changes its status to 'deleted'.

Thanks.

-Ed

Ed Santora, System Administrator
Harvard University, Academic Computing
Division of Continuing Education