[rt-users] Trouble with contributed code for RT 3.8.2

Ed Santora ed_santora at harvard.edu
Wed Apr 15 11:09:58 EDT 2009


I've tried to implement CloningQueues, QueueWizard and QuickSpamHandler in 
RT 3.8.2 with no luck. If anyone is successfully using these or other code 
that accomplishes similar functionality in 3.8.2 I would greatly appreciate 
hearing from you.

I'm basically looking for the following:

A simple way to duplicate every aspect of a given queue to a new queue.

A link in a Ticket's toolbar that moves the ticket to the 'spam' and 
changes its status to 'deleted'.



Ed Santora, System Administrator
Harvard University, Academic Computing
Division of Continuing Education

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