[rt-users] External Authentication

[Hossein Rafighi]

Hi All,

I am trying to figure out why External Authentication in my production 
RT (version 3.6) works, but the test server I set up using (version 
3.8.2) is not authenticating against the same ldap server? I followed 
the steps in http://wiki.bestpractical.com/view/ExternalAuth and yet it 
is not working! Some relevant info on the test server (version 3.8.2) are:


    Loaded perl modules

Perl v5.8.8 under linux
Net::LDAP v0.33;
Net::LDAP::ASN v0.03;
Net::LDAP::Constant v0.04;
Net::LDAP::Filter v0.14;
Net::LDAP::Message v1.08;
Net::LDAP::Util v0.10;


    RT Config

Plugins RTx::Calendar, RT::Authen::ExternalAuth


    Perl Include Paths (@INC)

/opt/rt3/bin/../local/lib
/opt/rt3/local/plugins/RTx-Calendar/lib
/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib

Server is functioning fine and I can use local authentication, but no LDAP!


Any help/advise is greatly appreciated.

Hossein

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