[rt-users] Ticket History Display

Steve OBrien steve.obrien at hdesd.org
Thu Apr 16 17:26:29 EDT 2009

I have a couple of things my users are asking me to change about the way
RT displays the ticket history.  Any help on any of these would be
greatly appreciated.

1.) Email submissions are double spaced.  This takes up a lot of room
when viewing the ticket history.

2.) Top posting - can the most recent actions be on top so you don't
have to scroll all the way down to see the most recent action?

3.) Stripping out the signatures from emails.  Is it possible?


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