[rt-users] RT 3.8.2 - httpd fails to start after CentOS 5.3 upgrade (from 5.2)

Shannon Adams shannon_adams68 at yahoo.com
Sat Apr 18 20:13:57 EDT 2009

I had to update the following modules:

Now, apache starts and I am good to go.  Thanks for the advice.

----- Original Message ----
From: "jmoseley at corp.xanadoo.com" <jmoseley at corp.xanadoo.com>
To: Shannon Adams <shannon_adams68 at yahoo.com>
Cc: rt-users at lists.bestpractical.com; rt-users-bounces at lists.bestpractical.com
Sent: Saturday, April 18, 2009 6:07:22 PM
Subject: Re: [rt-users] RT 3.8.2 - httpd fails to start after CentOS 5.3 upgrade (from 5.2)

The first line of the error log tells you everything.  You need version 18,
but you only have version installed.  This problem is likely due to the
perl upgrade that happened as a result of the system upgrade.
You can use CPAN to update the perl module, or you can install it via yum:
yum upgrade perl-File-Temp

There are probably a few more broken perl modules...

James Moseley

I just did yum updates on CentOS to take me from 5.2 to 5.3.  Now, httpd
fails to start.

/var/log/httpd/error_log shows:

[Sat Apr 18 16:24:36 2009] [error] File::Temp version 0.18 required--this
is onl
y version 0.16 at /usr/lib/perl5/site_perl/5.8.8/MIME/Tools.pm line
14.\nBEGIN f
ailed--compilation aborted at /usr/lib/perl5/site_perl/5.8.8/MIME/Tools.pm
14.\nCompilation failed in require at /usr/lib/perl5/site_perl/5.8.8
.pm line 233.\nBEGIN failed--compilation aborted at
.8/MIME/Entity.pm line 233.\nCompilation failed in require at
b/RT/I18N.pm line 65.\nBEGIN failed--compilation aborted at
RT/I18N.pm line 65.\nCompilation failed in require at
line 152.\nBEGIN failed--compilation aborted at /opt/rt3/bin/webmux.pl line
\nCompilation failed in require at (eval 2) line 1.\n

[Sat Apr 18 16:24:36 2009] [error] Can't load Perl file:
for server itadmin.bigrocksports.com:0, exiting...

"yum list perl" shows:
Installed Packages

perl.i386                      4:5.8.8-18.el5_3.1


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