[rt-users] CanonicalizeEmailAddressMatch/Replace Problems

[Camron W. Fox]

Alle,

	Running RT 3.6.6, RHEL 5.3, Apache 2.2.3 and Perl v5.8.8. When we try 
to use the following in RT_SiteConfig.pm, nothing changes:

Set($CanonicalizeEmailAddressMatch , '@domain\.example\.ac\.jp$');
Set($CanonicalizeEmailAddressReplace , '@domain.example.org');

	Internally, we are domain.example.ac.jp but externally we are 
domain.example.org (long story). What are we missing. Below are the 
relevant(?) log entries:

[Wed Apr 22 20:59:49 2009] [debug]: RT::User::CanonicalizeEmailAddress : 
called with "naojtest at domain.example.ac.jp" by RT::CurrentUser 
/opt/rt3/lib/RT/CurrentUser.pm 218 (/opt/rt3/local/lib/RT/User_Local.pm:328)
[Wed Apr 22 20:59:49 2009] [info]: RT::User::CanonicalizeEmailAddress 
naojtest at domain.example.ac.jp =>  naojtest at domain.example.ac.jp 
(/opt/rt3/local/lib/RT/User_Local.pm:347)
[Wed Apr 22 20:59:49 2009] [debug]: RT::User::CanonicalizeUserInfo 
called by RT::User /opt/rt3/lib/RT/User_Overlay.pm 192 with: Comments: 
Autocreated on ticket submission, Disabled: 0, EmailAddress: 
naojtest at domain.example.ac.jp, Name: naojtest at domain.example.ac.jp, 
Password: , Privileged: 0, RealName: (Test User) 
(/opt/rt3/local/lib/RT/User_Local.pm:380)
[Wed Apr 22 20:59:49 2009] [info]: RT::User::CanonicalizeUserInfo 
returning Comments: Autocreated on ticket submission, Disabled: 0, 
EmailAddress: naojtest at domain.example.ac.jp, Name: 
naojtest at domain.example.ac.jp, Password: , Privileged: 0, RealName: 
(Test User) (/opt/rt3/local/lib/RT/User_Local.pm:413)
[Wed Apr 22 20:59:49 2009] [debug]: RT::User::CanonicalizeEmailAddress : 
called with "naojtest at domain.example.ac.jp" by RT::User 
/opt/rt3/lib/RT/User_Overlay.pm 196 
(/opt/rt3/local/lib/RT/User_Local.pm:328)
[Wed Apr 22 20:59:49 2009] [info]: RT::User::CanonicalizeEmailAddress 
naojtest at domain.example.ac.jp =>  naojtest at domain.example.ac.jp 
(/opt/rt3/local/lib/RT/User_Local.pm:347)
[Wed Apr 22 20:59:49 2009] [debug]: RT::User::CanonicalizeEmailAddress : 
called with "naojtest at domain.example.ac.jp" by RT::User 
/opt/rt3/lib/RT/User_Overlay.pm 563 
(/opt/rt3/local/lib/RT/User_Local.pm:328)
[Wed Apr 22 20:59:49 2009] [info]: RT::User::CanonicalizeEmailAddress 
naojtest at domain.example.ac.jp =>  naojtest at domain.example.ac.jp 
(/opt/rt3/local/lib/RT/User_Local.pm:347)
[Wed Apr 22 20:59:49 2009] [debug]: RT::User::CanonicalizeEmailAddress : 
called with "naojtest at domain.example.ac.jp" by RT::User 
/opt/rt3/lib/RT/User_Overlay.pm 563 
(/opt/rt3/local/lib/RT/User_Local.pm:328)
[Wed Apr 22 20:59:49 2009] [info]: RT::User::CanonicalizeEmailAddress 
naojtest at domain.example.ac.jp =>  naojtest at domain.example.ac.jp 
(/opt/rt3/local/lib/RT/User_Local.pm:347)
[Wed Apr 22 20:59:50 2009] [debug]: RT::User::CanonicalizeEmailAddress : 
called with "naojtest at domain.example.ac.jp" by RT::CurrentUser 
/opt/rt3/lib/RT/CurrentUser.pm 218 (/opt/rt3/local/lib/RT/User_Local.pm:328)
[Wed Apr 22 20:59:50 2009] [info]: RT::User::CanonicalizeEmailAddress 
naojtest at domain.example.ac.jp =>  naojtest at domain.example.ac.jp 
(/opt/rt3/local/lib/RT/User_Local.pm:347)

Best Regards,
Camron

-- 
Camron W. Fox
Hilo Office
High Performance Computing Group
Fujitsu Management Services of America, Inc.
E-mail:		cwfox at us.fujitsu.com