[rt-users] RT 3.6.6 and Branded Queues

[Ruslan Zakirov]

Could you update wiki with a slight note? This extension is mentioned
on http://wiki.bestpractical.com/view/Extensions

On Tue, Apr 28, 2009 at 10:16 PM, Camron W. Fox <cwfox at us.fujitsu.com> wrote:
> Camron W. Fox wrote:
>> Ruslan Zakirov wrote:
>>> Code in 3.8 is import of the branded queues extension into RT's core.
>>> There is even script to convert old storage into the new format. I
>>> made several tests during integration and I'm pretty sure branded
>>> queues work with RT 3.6.
>>>
>>
>> Ruslan,
>>
>>       Maybe I'm not groking how this should work. I would like to replace the
>> [{$rtname} #{$Ticket->id()}] with [{$Ticket->QueueObj->Name}
>> #{$Ticket->id()}] in the Subject prefix, but the best I seem to be able
>> to get is both when I add "Subject: [{$Ticket->QueueObj->Name}
>> #{$Ticket->id()}] {$Ticket->Subject}" to a template.
>>       Is that the expected behavior with Branded Queues?
>>
>> Best Regards,
>> Camron
>>
>> Best Regards,
>> Camron
>>
> Alle,
>
>        Please disregard my last. It appears I am an idiot. After returning the
> the Configuration->Queue->$Queuename->Basics menu, I found the Custom
> Branding box...DO'H!
>
> Best Regards,
> Camron
>
> Camron W. Fox
> Hilo Office
> High Performance Computing Group
> Fujitsu Management Services of America, Inc.
> E-mail:         cwfox at us.fujitsu.com
> Phone:          (808) 934-4102
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>
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-- 
Best regards, Ruslan.