[rt-users] RTFM WikiText Format Toolbar

Joop JoopvandeWege at mococo.nl
Wed Apr 29 03:14:34 EDT 2009

Jim Tambling wrote:
> Hello all,
> In my quest to achieve RTFM nirvana I came across this post: 
> http://www.gossamer-threads.com/lists/rt/users/70588#70588
> Has anybody achieved this in RT 3.8.2/RTFM 2.4.1?
I have had it in my test RT instance and it works. People don't have to 
remember that == means H2 etc. The drawback is that the WikiText CF is 
still very limited, by design, what it can do.
In trying to extend its possibilities I removed some of the restrictions 
that are in the code, ScrubHTML component, and tried to implement new 
rules in Text::WikiText(?) but had more problems then I wanted to solve 
and had time for. Out of curiosity I installed the FireFox WriteArea 
extension, implements fckeditor for textareas, and disabled the use of 
Text::WikiText formating. After editing a RTFM article with WriteArea 
you're left with lots of HTML code in your CF but after submitting it 
and viewing it shows up very nice. Tables, pictures, even attachments 
directly referenced from tickets. Biggest problem: possible abuse by 
cross site scripting if your instance is open to the public. Ours is a 
closed instance so I might use this in production.


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