[rt-users] rt-mailgate is failing

[Ruslan Zakirov]

3.8's mailgate dowsn't allow you to create a ticket with a requestor.

On Fri, May 1, 2009 at 1:01 AM, Asif Iqbal <vadud3 at gmail.com> wrote:
> The upgraded RT 3.8.2 is failing with rt-mailgate. The original installation
> works just fine. What am I missing?
>
> (iqbala)@qmail:~$ echo this is a test | /tmp/rt-mailgate --queue syshelp
> --action correspond --url https://192.168.0.174 --debug
> /tmp/rt-mailgate: temp file is '/tmp/mmF2JFMLdU'
> /tmp/rt-mailgate: connecting to
> https://192.168.0.174/REST/1.0/NoAuth/mail-gateway
> not ok - Could not load a valid user
>
> (iqbala)@qmail:~$ echo this is a test | /tmp/rt-mailgate --queue syshelp
> --action correspond --url https://rt.example.net --debug
> /tmp/rt-mailgate: temp file is '/tmp/mmF2JFMLdU'
> /tmp/rt-mailgate: connecting to
> https://rt.example.net/REST/1.0/NoAuth/mail-gateway
> okTicket: 604325Queue: SysHelpOwner: NobodyStatus: newSubject: Requestor:
>
>
>
> --
> Asif Iqbal
> PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
> A: Because it messes up the order in which people normally read text.
> Q: Why is top-posting such a bad thing?
>
>
>
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-- 
Best regards, Ruslan.