[rt-users] Unusual scrip need

[Ruslan Zakirov]

Just grep code for this option and hack a little.

On Fri, May 1, 2009 at 1:40 AM, Ken Crocker <kfcrocker at lbl.gov> wrote:
> Ruslan,
>
>
>     I have over 80 Queues. I want this to work for just one Queue.
>
>
> Kenn
> LBNL
>
> On 4/30/2009 2:07 PM, Ruslan Zakirov wrote:
>
> http://wiki.bestpractical.com/view/ParseNewMessageForTicketCcs
>
> On Fri, May 1, 2009 at 1:00 AM, Ken Crocker <kfcrocker at lbl.gov> wrote:
>
>
> To all,
>
>
>    I have a need of a scrip that will take the CC adressees of an email
> and make them the "ticket" CC's when the ticket is created via email.
> Has anyone done this?  Can anyone point me to an example or such a
> scrip?  I can write the part that recognizes an email "create". I just
> don't know how to parse out the "cc" addressees. HELP! Thanks.
>
>
> Kenn
> LBNL
>
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-- 
Best regards, Ruslan.