[rt-users] Relationship Graphs not working in RT 3.8.4
Justin Hayes
justin.hayes at orbisuk.com
Wed Aug 5 12:11:22 EDT 2009
I didn't do the initial install, but I'm guessing probably not...
Is there any way to do it retrospectively?
Thanks again
Justin
-------------------------------------------------
Justin Hayes
Orbis Support Manager
justin.hayes at orbisuk.com
On 5 Aug 2009, at 16:58, Kevin Falcone wrote:
> On Wed, Aug 05, 2009 at 12:26:16PM +0100, Justin Hayes wrote:
>> Anyone had any problems getting the ticket relation graphing
>> stuff working under RT3.8.4?
>> I've installed various libgd packages and installed GD and
>> GraphViz over CPAN. I now get the
>> 'Graph' link in the Links section of Ticket Metadata but clicking
>> on it gives me this:
>
> Did you run ./configure with --enable-graphviz ?
> My guess is that you're missing IPC::Run::SafeHandles
>
> -kevin
>
>> Error during compilation of /opt/rt3/share/html/Ticket/Graphs/
>> index.html: Attempt to reload
>> RT/Graph/Tickets.pm aborted. Compilation failed in require at
>> /opt/rt3/share/html/Ticket/Graphs/index.html line 78. Stack:
>> [/opt/rt3/share/html/Ticket/Graphs/index.html:78]
>> [/opt/rt3/share/html/Ticket/Graphs/index.html:78] [/usr/share/
>> perl5/HTML/Mason/Interp.pm:811]
>> [/usr/share/perl5/HTML/Mason/Interp.pm:441] [/usr/share/perl5/
>> HTML/Mason/Request.pm:246]
>> [/usr/share/perl5/HTML/Mason/Request.pm:211]
>> [/opt/rt3/bin/../lib/RT/Interface/Web/Request.pm:68] [/usr/share/
>> perl5/Class/Container.pm:275]
>> [/usr/share/perl5/Class/Container.pm:353] [/usr/share/perl5/HTML/
>> Mason/Interp.pm:348]
>> [/usr/share/perl5/HTML/Mason/Interp.pm:342] [/usr/share/perl5/
>> HTML/Mason/CGIHandler.pm:124]
>> [/usr/share/perl5/HTML/Mason/CGIHandler.pm:73] [/opt/rt3/bin/
>> mason_handler.fcgi:79] BEGIN
>> failed--compilation aborted at /opt/rt3/share/html/Ticket/Graphs/
>> index.html line 78. Stack:
>> [/opt/rt3/share/html/Ticket/Graphs/index.html:78] [/usr/share/
>> perl5/HTML/Mason/Interp.pm:811]
>> [/usr/share/perl5/HTML/Mason/Interp.pm:441] [/usr/share/perl5/
>> HTML/Mason/Request.pm:246]
>> [/usr/share/perl5/HTML/Mason/Request.pm:211]
>> [/opt/rt3/bin/../lib/RT/Interface/Web/Request.pm:68] [/usr/share/
>> perl5/Class/Container.pm:275]
>> [/usr/share/perl5/Class/Container.pm:353] [/usr/share/perl5/HTML/
>> Mason/Interp.pm:348]
>> [/usr/share/perl5/HTML/Mason/Interp.pm:342] [/usr/share/perl5/
>> HTML/Mason/CGIHandler.pm:124]
>> [/usr/share/perl5/HTML/Mason/CGIHandler.pm:73] [/opt/rt3/bin/
>> mason_handler.fcgi:79]
>> Cheers,
>> Justin
>> -------------------------------------------------
>> Justin Hayes
>> Orbis Support Manager
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
More information about the rt-users
mailing list