[rt-users] Dashboard subscriptions not working in RT 3.8.4

[Justin Hayes]

Totally my bad - forgot to check the README. Thanks for that Joop and  
sorry for wasting your time!

Justin

10  Set up automated recurring tasks (cronjobs):

     To generate email digest messages, you must arrange for the  
provided
     utility to be run once daily, and once weekly. You may also want to
     arrange for the rt-email-dashboards utility to be run hourly.
     For example, if your task scheduler is cron, you can configure it  
as
     follows:

         crontab -e    # as the RT administrator (probably root)
         # insert the following lines:
         0 0 * * * /opt/rt3/sbin/rt-email-digest -m daily
         0 0 * * 0 /opt/rt3/sbin/rt-email-digest -m weekly
         0 * * * * /opt/rt3/sbin/rt-email-dashboards



-------------------------------------------------
Justin Hayes
Orbis Support Manager
justin.hayes at orbisuk.com




On 6 Aug 2009, at 13:38, Joop van de Wege wrote:

> Justin Hayes wrote:
>> Hopefully my last question before I get 3.8.4 live :)
>> I've playing around with the new 'dashboards' functionality. It  
>> all  looks very useful, and I think my customers would like it as  
>> well,  however I can't seem to get subscriptions to work.
>> I've set up a dashboard and configured it to mail me daily at 1pm  
>> but  I never get any emails. Are there any configs I have to turn  
>> on to get  this to work? I'm getting other RT mails from the system  
>> so it's not  like mail is broken or something.
> Did you setup your crontab to contain the following?
>
> 0 * * * * /opt/rt3/sbin/rt-email-dashboards
>
> Regards,
>
> Joop