[rt-users] Adding arbitrary CC email addresses?

[Kevin Falcone]

On Mon, Aug 03, 2009 at 02:57:01PM -0400, Johnathan Bell wrote:
>    On Jul 31, 2009, at 3:57 PM, Kevin Falcone wrote:
> 
>      On Fri, Jul 31, 2009 at 03:18:10PM -0400, Johnathan Bell wrote:
> 
>      RT creates a User account behind your back when you do that.
>      They're an unprivileged user without a password, but RT needs the User
>      account to track things internally.
> 
>    That makes sense....
> 
>      Are you using RT::Authen::ExternalAuth or just normal RT auth?
>      If the former, go look at the AutoCreateNonExternalUsers config
>      setting (and your logs)
> 
>    Yes. Set that to "1" and it
>    works.... Just to be sure, these people who are "auto created" can't log in to RT? How are they keyed, by email address?

If they don't have a password or an entry in LDAP they won't be able
to log in.  Search for users with that email address and you'll find
their user record.

-kevin