[rt-users] Unable to get AdminCC's to show or get scrips to execute

Martin Dorschler mdorschler at tuscom.com
Tue Aug 11 18:00:47 EDT 2009


Upon digging further I find the following error in the syslog

Aug 11 16:51:30 requesttracker RT: Scrip 15 IsApplicable failed: Bareword "Change" not allowed while "strict subs" in use at (eval 1380) line 1. (/usr/share/request-tracker3.6/lib/RT/Condition/UserDefined.pm:69)

If I comment out Use Strict in UserDefined.pm I then get
Aug 11 16:59:06 requesttracker RT: Scrip 15 IsApplicable failed: Can't locate object method "On" via package "Queue" (perhaps you forgot to load "Queue"?) at (eval 631) line 1.  Stack:  <....SNIP>

It looks as though it is trying to interpret it as raw perl. Am I supposed to be including an addon somewhere for On Queue Change?
Is On Queue Change the only thing I need to put in Custom Condition: ?












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