[rt-users] Unable to get AdminCC's to show or get scrips to execute

[Martin Dorschler]

> Do you really mean to be using a "User defined" condition or do you want to pick "On Queue Change" from the Condition dropdown?

You nailed it, and I can't believe I missed that option in the built in Conditions.

> That is the _wrong_ solution.  Turning off the code that detects errors when you hit an error is only likely to hide the symptom, not fix the problem.
 
I realized that, and was only disabling it temporarily to see if the resulting error (or lack of) gave me any extra clues. I of course uncommented the line afterwards.

Thanks so much for your assistance!