[rt-users] User Provisioning from AD

Robert Nesius nesius at gmail.com
Mon Aug 17 13:49:24 EDT 2009


I'm looking at deploying RT (running over apache2 on GNU/Linux) into an
environment that is windows-centric, and to ease administrative overhead I'd
like to use AD for authentication and the provisioning of identities.  I've
successfully accomplished AD-Authentication a few different ways, but what
I'm running into is that the users RT creates based on AD credentials are
not privileged within AD.  To ease service configuration (Group
Creation/Rights Delegation) I'd like to bulk-load identities into RT from AD
before rolling out the service, and have a nightly cron catch any new
additions/changes (names changing due to state-changes in marital status,
etc..).  I'm guessing this is a solved problem, but have not stumbled my
away across a tool despite numerous google searches.

Anyone out there who can point me in the right direction or share their
learnings?

Thanks very much!
-Rob
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