[rt-users] How do I forward a ticket to someone?

[Kevin Falcone]

On Fri, Aug 14, 2009 at 04:14:12PM -0400, Gary Oberbrunner wrote:
> I've seen various references to the "forward" feature in RT (we're
> running 3.8.2 on Ubuntu), but I can't figure out how to forward a
> ticket.  I don't see a Forward button on any of the screens... any hints?

The link is next to Reply and Comment on individual pieces of ticket
history.  You'll need to grant the ForwardMessage right.

3.8.5 will merge the branch that allows forwarding the whole ticket.

-kevin